Welcome
Nicole Reiswig is an outstanding business leader with a passion for data analysis. With her exceptional analytical skills, she has helped businesses make informed decisions that have led to their growth and success. Her ability to identify trends and patterns in data has made her a valuable asset to any. Contact Nicole today to see how she can help your business reach new heights.
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EXPERIENCE
2022
Memory Care Executive Director
The Landing of Panama City Beach
Identified operational requirements and recruited top talent from entry to director-level roles for seamless workflow. Tracked performance of up to 50 medical, nursing, sales, clerical, maintenance, culinary, service, and other personnel and shared actionable/constructive feedback. Supervised medical services to assess quality and effectively allocate resources. Ensured regulatory compliance by enforcing end-to-end controls and implementing corrective changes across facilities. Formulated and communicated progress reports to executive leadership and stakeholders for decision-making process.
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Spearheaded complete rebranding of 70-bed memory care facility resulting in improved reputation in the community through fostering relationships and ensuring customer satisfaction.
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Increased accuracy of electronic medical record system through monitoring of charting processes and leveraging business intelligence.
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Directed all aspects of $5 million annual budget, including financial management, employer branding, risk mitigation, quality assurance, health information system, and system implementation.
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Forecasted and administered operational/capital budget with emphasis on reducing additional expenses and accomplishing organizational needs and maximizing revenue.
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Established strong footprint in marketplace and met challenging targets by devising strategic plans after analyzing business data, market conditions, and competitors’ activities.
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Responsible for analyzing daily statistics and business insights.
2020
Whitman Place Senior Living
Assisted Living Executive Director
Led recruitment and selection process for all job roles to achieve short- and long-term goals. Reviewed performance reports to forecast business needs and optimize underperforming areas. Aligned existing operations with defined standards and policies as part of compliance assurance. Remained on top of business by keeping abreast of business progress, market conditions, and threats posed by competitors. Headed all functions associated with health information systems, market research, customer relationship management, project governance, AR/AP, and budgeting.
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Streamlined operations, maximized investments, and boosted functional efficiency levels utilizing business intelligence.
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Enhanced multi-skilled competencies of up to 50 employees via inspirational leadership and training.
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Maintained proper staffing ratios throughout pandemic without utilizing agency.
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Built track record of having zero COVID-19 cases among residents and staff during height of pandemic.
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Generated monthly reports to present to chief executives regarding business performance and progress of multiple projects utilizing business intelligence.
2018-2019
Assisted Living and Memory Care Executive Director
Cascade Valley Assisted Living and Memory Care
Oversaw and directed operations of 68-bed facility consisting of assisted living unit and memory care unit. Maintained strict compliance throughout facility by executing effective controls and checks. Mobilized human, financial, operational, and technological resources in organization. Assessed level of medical services and gave recommendations for improvement. Reviewed staff performance, highlighted areas of concern, and provided corrective action plans. Drove staff recruitment and selection process for entry to director-level roles.
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Strengthened company’s reputation by conducting clinical/physical plant deficiency-free state survey and
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Grew accuracy rate by rolling out EMR system and monitoring medical services.
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Introduced employee appreciation program as well as newsletter for residents, families, and staff. Resulting in retention and improved morale.
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Collected $70K in arrears from one account by placing lien on property.
EDUCATION
2023-2024
Master of Science in Data Analytics
WESTERN GOVERNORS UNIVERSITY
Relevant Coursework: Data Cleaning, Data Mining 2, Advanced Data Acquisition, Advanced Data Analytics, Predictive Modeling, Representation and Reporting
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Technical skills: SQL, R, Python, Tableau, MS PowerPoint, Jupyter Lab, Jupyter Notebook, RStudio, PostgreSQL, MS Word, MS Notebook, Panopto, Anaconda Powershell Prompt
2023-2023
WESTERN GOVERNORS UNIVERSITY
Relevant Coursework: Accounting for Decision Makers (with topics such as Generally Accepted Accounting Principles), Financial Management, Data-Driven Decision Making, Operating Management
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Technical skills: MS Excel, MS Word, MS PowerPoint, Panopto
Master of Business Administration
2014-2017
Bachelor of Science in Healthcare Management
NATIONAL AMERICAN UNIVERSITY
Relevant Coursework: Accounting, Business Statistics, Quantitative Reasoning, Quality Improvement and Risk Management, Computer information systems
SKILLS
Data Analysis & Visualization
Statistical & Quantitative Analysis
Business Intelligence Tools
SQL
Python & R Programming Language
Problem Solving
EXPERTISE
Strategy & Operations
Created a business plan for a global conscious capital carbon fiber bicycle manufacturer by adhering to strict budgetary guidelines and specific timelines, developing a social media campaign, addressing the connection with various key stakeholders, and developing and carrying out strategic objectives. Operated the business in four countries for 7 quarters and won 1st place for maximizing profits.
Exploratory Data Analysis
Utilizing data acquired from a telecommunications company, created a machine-learning model that predicts length of tenure based on customer survey rankings. Employed the data science pipeline by preparing data, conducting feature engineering, executing statistical tests, and creating visualizations using R in RStudio.
Predictive Analysis
Employing the data science pipeline by preparing data, conducting feature engineering, executing statistical tests, and creating visualizations using Python in Jupyter Lab and Tableau. Utilizing data acquired from superstore sales, a machine-learning model that predicts sales revenue was created.